Skill Certifications

Skill Certifications

Selling Value

Fred
In this online game-based certification, sales professionals, account managers and marketers will learn to:
  • Recognize how customers perceive value
  • Identify compelling value differentiators
  • Communicate value persuasively
  • Anticipate and handle objections
  • Influence the decision-making of others

70

minutes

Professional buyers are trained to use leverage to drive down price. Can your sales and marketing teams partner effectively to shift the focus from price to the value your offering delivers? The Selling Value game-based certification provides sales professionals, account managers and marketers an opportunity to hone key skills for selling value. The games offer realistic and challenging scenarios that help learners understand how customers see value, identify value differentiators, and overcome buyer objections so they can close deals faster with less discounting.

Managing Through Change

60

minutes

In this online game-based certification, business managers and sales professionals will learn to:

  • Clarify the business objectives driving change
  • Identify team member interests affected by change
  • Communicate the reasons for change
  • Negotiate modifications when needed
  • Handle stakeholder objections
Wendy

Change comes in many forms – organizational or team changes, changes driven by customers, competitors and business partners, and macro-economic or societal changes. The Managing Through Change game-based certification provides business managers and sales professionals the opportunity to hone key skills for managing through various types of change. The games offer realistic, challenging scenarios that help learners focus on how to manage through change to meet business objectives, communicate effectively, and find creative ways to satisfy the legitimate interests of team members and other stakeholders.

Handling Difficult Conversations

Bob

In this online game-based certification, business managers and team leaders will learn to:

  • Identify the root causes of team and people issues
  • Develop and communicate effective solutions
  • Engage team members and other stakeholders
  • Impose consequences when needed
  • Resolve difficult issues in healthy, sustainable ways

60

minutes

Very few managers or team leaders relish dealing with inadequate performance, a failure to keep commitments, and team conflict. The Handling Difficult Conversations game-based certification provides learners an opportunity to hone key skills for handling difficult conversations with team members and other stakeholders. The games are fun, realistic and challenging, as characters present (and attempt to distract, hide or obfuscate) behaviors and situations that typically undermine morale and team effectiveness. Learners must unearth the root causes of the problematic behavior, find solutions that team members and other stakeholders will accept, and ensure they meet team and organizational objectives.

Communicating Price Increase

80

minutes

In this online game-based certification, sales professionals, account managers and marketers will learn to:

  • Communicate the reasons for a price increase
  • Anticipate and handle customer objections
  • Find new ways to deliver value
  • Develop stronger customer relationships
Rafael

Few things are harder in sales than communicating a (unilateral) price increase. Customers dislike it. Channel partners may object. Fallout can include relationship damage and lost sales. The Communicating a Price Increase game-based certification provides sales professionals and managers an opportunity to hone key skills for communicating a price increases so as to protect key relationships and even find opportunities to increase sales. The games are fun, challenging and realistic as learners encounter angry buyers and wary channel partners!

Supporting Change

Linda

In this online game-based certification, project managers and change agents will learn to:

  • Clarify business objectives driving change
  • Identify stakeholder interests affected by change
  • Communicate effectively with various stakeholders
  • Facilitate modifications when needed
  • Handle stakeholder objections
  • Build on early successes to scale and sustain change

90

minutes

Few responsibilities are more challenging than supporting change initiatives. Leaders want changes to happen overnight; frontline team members care most about how changes will affect them; and managers find themselves in the middle. The Supporting Change game-based certification provides project managers and change agents an opportunity to hone key skills for supporting change. The games offer realistic, challenging scenarios that learners must navigate to successfully implement, support and sustain change initiatives.

Games are available 24/7 in 9 languages at a low cost annual subscription

Advanced Reporting

Data from games:

  • helps diagnose your sales team’s strengths and gaps
  • provides the foundation for compelling business cases and targeted interventions

Just $50 for 1 year of access to all content

or

Customization and Support

Customization and Support
  • Fully customizable games and learning content, with secure single sign on
  • Alignor and our certified partners can train your trainers or provide additional support as needed